DFWC Academy

Welcome to
The DFWC Academy

The DFWC Academy has been established by the Duty Free World Council to support the Duty Free and Travel Retail Industry by creating a platform for professional learning and development that delivers a skilled and motivated retail cohort and step changes ability to attract and retain talent.

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Registration now open
Return To Work Best Practice Course
This free training will equip you with in-depth knowledge on the practical skills and techniques that are now required to operate safely in the new Duty Free and Travel Retail environment.

Trusted by leading
brands & retailers

Our Courses and Training Programmes


Established, globally recognised courses and training programmes.


Tailor one or a number of our established courses or programmes to suit your brand or organisations needs.


Looking for a bespoke training solution for your brand or organisation? We can work with your to achieve your training objectives and goals.

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Take your career to new heights with the Professional Certificate in Duty Free and Travel Retail


Upskill your staff /people and unlock brand revenue with Duty Free and Travel Retail specific training


Maximise non aeronautical revenue and take your customer experience to new heights


Optimise consumer experience and revenue and upskill staff with Duty Free and Travel Retail specific training

"Highly recommend"

"We at Mondelez World Travel Retail highly recommend this course to anyone seeking to start, shape or advance their careers in our diverse and exciting industry"​

Carlos Granados

Head of Global Sales WTR

Founding Sponsors

Special offer

€50 for the first 50 enrolments

Offer ends soon! Don't miss out