Maximise non aeronautical revenue and take your customer experience to new heights
Duty Free and Travel Retail is an industry which has unique challenges and consumer shopping behaviour. The Professional Certificate in Duty Free and Travel Retail equip staff at all levels in the Commercial Division of your airport with all the skills and knowledge they need to work with your retail partners to deliver the best customer experience and maximise revenue. As the course is delivered online it offers ultimate flexibility to fit around professional commitments.
Flexible online learning. Access anytime
CPD points & industry accreditation
from €575 per student
How will this benefit my organisation, our brands and people?
The course is ideal for staff already operating in the Commercial Department or those transferring from another department in the airport. Developed by subject matter experts the course marries theory with practical application. Every lesson and module will direct the student to reflect and plan how they will implement their learning in their own role to benefit your organisation.
Students will have 12 months access to the resource library which contains a wealth of consumer, market and industry reports, articles, case studies and expert interviews to further enhance student’s knowledge compiled by leading industry partners.