© 2020 All rights reserved
Duty Free World Council Academy Return To Work Best Practice Course
Duty Free World Council Academy
Return to Work Best Practice Course
This free training will equip you with in-depth knowledge on the practical skills and techniques that are now required to operate safely in the new Duty Free and Travel Retail environment.
We offer 2 simple course registration options
Select your registration option below:
For large retailers who would like to track the completion of their employees. A dedicated sign up link for your organisation will be provided.
For individuals who are looking for the skills and techniques necessary for a safe return to work in Duty Free and Travel Retail.
This course has been developed using global industry input with the aim of offering a standardised global approach to retail operations for travel retail professionals returning to work. The training will involve specific lessons which will set out to inform learners on best practice guidelines for travel retail operations.
The DFWC Academy is delighted to be offering this to the industry, free of charge. The course will equip you with in depth knowledge on the practical skills and techniques that are now required to operate in the new Duty Free and Travel Retail environment.
Have gained a detailed understanding of DFWC Retail Operations Recovery Protocols
Understand what staff need to do pre, during and post their shift to implement the protocols
Be aware of guidlines regarding hygiene, cleaning and social distancing to allow for a safe travel retail envirnomnet for staff and passengers
Manage the customer journey safely from entry to exit of the shop
Assist in rebuilding confidence to shop at airports by following best practice guidlines
Understand that in some countries, national legislation or other corporate guidlines will require different practices which will take precedence over The DFWC Protocols